Contact us

Support

Email support@tublife.us for anything — order status, setup help, water-care questions, returns. We reply within one business day, usually faster.

Before you write

• Order status: your tracking link is in the shipping confirmation email (check spam if it's hiding).
• Setup questions: the quick-start guide in your box covers inflation, filling, and first heat-up.
• Returns: see the 30-day home trial policy — one email starts the process.

Order changes

Need to fix a shipping address or cancel? Email us as soon as possible with your order number — we can usually catch an order before it leaves the warehouse.